At pivishatechnologies , we strive to ensure that you love what you purchase. However, if you’re not completely satisfied with your order, we’re here to help.

---

 Return Window

You can request a return within 7 days of receiving your order.

---

 Eligible Returns

Returns are accepted only if:

• The tags and packaging are intact

• There is a genuine issue such as:

  • Wrong item received

  • Defective or damaged product

---

 Non-Returnable Items

We do not accept returns for:

• Products bought on sale or discount

• Custom-stitched or altered items

• Items showing signs of use or damage by the customer

 Return Process

1. Initiate a Return:
   Email us at pivishatechnologiesprivatelimi@gmail.comor WhatsApp us with your order number and reason for return.

2. Approval & Pickup:
   Once approved, we will arrange a pickup (available in select locations) or guide you to ship it back.

3. Refund or Exchange:

   • Refunds will be issued to your original payment method or as store credit, within 5–7 business days after the item is received and inspected.

   • Exchanges are subject to product availability.

---

 Return Shipping

• If the return is due to our error (wrong/defective item), we cover the return shipping.

• In other cases, return shipping is borne by the customer.